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Month: November 2024

Is It Dust or Mold I See in My Home?

One way to check on the health of your Los Angeles area home is to look at what builds up on surfaces like your floors and furniture. If you happen to notice an unusual amount of buildup, it may be either mold or dust, both of which are completely different but look similar to the untrained eye.

Restorerz Emergency Services is one of the best local mold remediation companies with years of experience testing for and removing mold from properties throughout the cities of Gardena, Placentia, Van Nuys, Los Angeles, Glendale, and other areas of California. It’s important to recognize the key differences between dust and mold to help you determine what the buildup is in your Los Angeles area home.

The Key Differences Between Dust and Mold

Several features distinguish between dust and mold. Here are some of the key differences to look for when trying to determine whether you have mold or dust in your home.

Texture and appearance

Dust is comprised of dry, powdery particles, while mold is a living fungus. Mold typically feels slimy or fuzzy to the touch and often appears in patches. Dust settles evenly and won’t normally appear in one singular, concentrated area.

Color

When it comes to black mold vs dust, the name says it all. Black mold is dark in color and tends to look greenish-black. Dust is usually light or dark gray, or it may appear brown and orange depending on the particles it contains. Other forms of mold, like penicillium, may appear white, blue, or green. These distinct color variations make it easier to determine whether you’re dealing with mold or dust.

Smell

Although dust doesn’t have a particularly distinct odor, it can smell slightly earthy, or it may smell like dirt. However, mold is typically characterized by a strong, damp, and musty smell that gets stronger over time and resembles the odor of damp socks or rotten wood. This unpleasant odor is one of the telltale signs of a mold issue, and it becomes stronger as the mold grows and spreads wherever it finds water and food sources.

Location

As you learn how to tell if it’s mold or dirt in your home, consider the location. Even though mold looks like dirt or dust in some cases, dust tends to settle on surfaces thanks to gravity and lands on virtually any area it touches, while mold thrives and spreads in damp, dark, and humid environments with little to no sunlight. Mold can climb up walls and other vertical surfaces, while dust cannot.

Reaction to bleach

One way to determine whether you have dust or mold is to test its reaction to bleach. Dab some bleach with a cotton swab and gently rub it onto the affected area. If it’s dust, it won’t react to the bleach, but if the substance starts changing appearance and gets brighter after a few minutes, it’s likely mold. It’s important to note that DIY methods like using bleach will not “kill” mold or keep it from returning.

Common Places You Might Mistake Mold for Dust

There are several areas around your Southern California home where you might mistake mold for dust. Inspect these areas and use the characteristics listed to help you determine whether dust or mold is present.

  • Any areas with leaky pipes under your bathroom and kitchen sinks can encourage mold to thrive and spread.
  • Your air ducts are a common breeding ground for mold due to excess moisture that builds up whenever your HVAC system is operating.
  • The rubber seal on appliances and the drip pan under your refrigerator can trap moisture, creating the perfect breeding ground for mold.
  • Rooms with high humidity, like the bathroom, can experience mold growing on grout and tiles, and around the toilet or sink.
  • Anywhere around your AC unit and air vents that appear to be covered in black dust could actually be mold spores, especially if there is a lot of moisture accumulating there.
  • When it rains or the weather is humid, condensation can build up on windows and create the ideal area for mold to grow and thrive.

Black Mold vs Dust

Black mold and dust may appear similar at first glance, but there are some distinct differences between them. One of the most significant differences is how black mold affects your health and well-being. Breathing in dust can trigger respiratory symptoms like allergies or asthma, but exposure to black mold can cause other serious health problems like dizziness, nausea, headaches, and fatigue. While dust can’t turn into mold, it can create an environment for mold to settle and germinate.

When To Call a Professional for Mold Inspection

If you suspect that you may have mold, it’s important to know when a professional inspection or mold remediation is required. Mold remediation may take one or two days to several weeks, depending on the severity and how widespread it is. Here’s when to call Restorerz for a mold inspection:

  • Your home has experienced significant water damage.
  • There’s a strong musty odor in your home.
  • You have large visible areas of mold, typically covering between five to 10 square feet or more.
  • You or someone in your family experiences an increase in upper respiratory symptoms or other sudden health concerns.

How To Prevent Mold Growth at Home

Unlike dust, mold doesn’t wipe off easily because it can penetrate deep into porous materials. Fortunately, there are some things you can do to prevent mold growth in your Van Nuys, CA area home:

  • Install dehumidifiers in damp areas to control moisture and humidity levels.
  • Open your windows and turn on ceiling fans to improve ventilation and air circulation.
  • Use HEPA air purifiers to capture and remove mold spores and particles from the air and replace your HVAC filters as recommended.
  • Clean your home regularly and remove dust by wiping surfaces with a clean rag and a non-toxic cleaning product.
  • Store items that are prone to collecting dust in drawers, cabinets, and storage containers.

Contact Restorerz Emergency Services Today

Restorerz Emergency Services is a trusted emergency restoration company serving customers in the city of Glendale and throughout the Los Angeles area. We specialize in mold remediation and are available 24 hours a day, seven days a week. If you need a professional mold inspection, testing, or mold remediation, contact us to schedule service today.

How To Maximize Your Water Damage Claim: Insurance Claim Tips

When you have suffered water damage at your Los Angeles home, you need help from an experienced restoration expert near you to make sure you get the most out of your homeowner’s insurance.

Restorerz Emergency Services is the premier water damage restoration in Los Angeles. We have helped our customers through countless stressors, from floods and storms to burst pipes and sewage leaks. Let us show you how to maximize water damage claim amounts when you file a claim.

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California Water Damage Insurance Claim Tips

If you have suffered water damage at your California home, there are a number of things you can do to help maximize the claim amount you will get from your insurance company. According to Policy Genius the average insurance payout for water damage is around $11,650, however, it’s important to know that every insurance claim is different and that there really is no average insurance payout for water damage because the amount of damage caused by each leak or flood is different, the home’s value and the belongings in it are different, etc. With that being said, there are things you can do to maximize recovery on your water damage claim to make sure you get the most money to cover your losses. Here are some of the insurance claim tips we give to our clients:

1. Start Your Water Damage Insurance Claim Right Away

When customers call a nearby emergency restoration company, their priority is usually the safety of their family, their valuables, and precious heirlooms. They tend not to consider the insurance claim until after the remediation company contains the damage, but this often leaves money on the table. It is better to get started on the insurance claim after water damage as soon as possible. 

Restorerz Emergency Services can work with your insurance company to accurately report the damage and increase the amount of money you receive from your insurance claim. Remediation services can be complicated, and mistakes on the claims form could delay the processing of your claim or reduce its value. 

For example, some homeowner policies will cover storm damage but not damage from flooding. Others will cover damage from burst pipes within the home but not backups from the municipal sewer system. 

Our experience with homeowners insurance and flood insurance policies has taught us what a policy will or will not cover. We can help you present your case to the insurance company in a way that raises your chances of a higher payout.

2. What to Do When You Have Water Damage

When you discover water damage in your home, you must think and act quickly. 

Safety should be priority #1. If the water damage is due to a storm, fire, flood, or earthquake, you might have to evacuate or take other steps to protect your safety.

If a sewage backup or broken pipe is the cause of the water damage, however, you will need to tackle it as quickly as possible to contain the damage and prevent the spread of mold and bacteria. 

In stressful situations, it helps to have a plan in place ahead of time so that you don’t have to choose between your safety and your insurance claim. Take the following steps to protect yourself as you determine how to maximize water damage claim amounts:

Understand the Details of Your Insurance Policy Regarding Water Leaks & Damage

The terms of your insurance policy are likely daunting, but reading and understanding them could save you thousands of dollars when disaster strikes. Examine the coverage limits for each type of water damage and identify any exclusions from coverage related to water issues. 

If the coverage seems inadequate to your needs or if you don’t understand anything about the policy, ask your insurance provider to explain the details of the policy. Feel free to make changes to your policy if needed. 

Look Out for Water Damage Risks

Many insurance claims for water damage result from situations that homeowners can prevent or mitigate if they catch the problem in time. This can impact the amount that an insurance company will pay out for a water damage claim, as they will cite that the damage caused was unnecessary. The following preventative measures can put you in a better position when negotiating with your insurance company:

  • Winterize your home to prevent damage from burst or leaky pipes
  • Inspect pipes, water heaters, and other parts of the plumbing system for leaks and corrosion
  • Know how to shut off your water in the event of a leak
  • Maintain your HVAC system to reduce the risk of leaks

Take Pictures of the Water Damage

When you sustain water damage, your insurance company will expect you to document the destruction. 

Once you are safe, shut off the water main to prevent further damage if a leak is the culprit. Next, take pictures of any structures or possessions that need repair or replacement as part of the water damage restoration process. These actions will prove to the insurance company that the water damage occurred and is the reason you need certain items in your home repaired or replaced, and demonstrate that you acted responsibly in preventing further water damage.

3. What To Do When You Submit a Water Damage Insurance Claim

The insurance claim submission process often seems as complex as the policy. Insurance companies will use mistakes or details from your claims form to deny or reduce coverage. Here’s some water damage insurance claim tips to yourself the best chance of success:

Submit Claims Within the Time Frame That Your Insurance Company Requires

Knowing how to maximize water damage claim amounts often means knowing how to play by the insurance company’s rules. Learn how long you have after the date of the incident to file an insurance claim.

Have A Restoration Expert in Your Corner

If your case is complex, hire a professional restoration expert near you with knowledge of homeowner’s insurance to assist you with the claims process. Public adjusters and insurance attorneys charge for their services, but their understanding of how to maximize insurance claim awards can yield rewards that outweigh the cost.

Be Mindful When Describing The Incident Timeframe

Insurance companies can deny your claim if you wait too long to submit it. For this reason, be careful that you do not inadvertently undermine your claim by listing a date that is too early. Instead, use the date corresponding to when you first discovered the water damage. The sooner you can get the claim process started once water damage is discovered, the better. 

Retain Documentation From the Water Damage Restoration Company

Insurance companies expect documentation from plumbers, restoration companies, and other professionals to support the claim application. Do not use contractors who want cash payments and refuse to provide documentation if you plan to submit an insurance claim. Your chance of approval goes down if you can’t back up your claim. 

Choose Restorerz Emergency Services for Water Damage Restoration in California

Because of our experience, and expertise, Restorerz Emergency Services is the best water damage restoration company in California. We will help you document our work and provide an honest account of our services to your insurance company to increase the chance of approval and help maximize the amount you will get for your water damage claim.

Like many localities in California, disasters on small and large scales frequently happen in Los Angeles. The team of restoration experts at Restorerz Emergency Services wants you to be prepared for any disaster. As a public service, we provide helpful information to our community, like this list of things to do after a fire. And we want to help you understand how to maximize your water damage claim payout.

If you want to learn more about disaster preparedness or need assistance dealing with fire, water, sewage, or mold damage following a disaster, or if you need help filing a water damage claim with your insurance company, contact us at (323) 973-2076. We offer 24/7 service, guarantee customer satisfaction, and work with all insurance companies.