WE ARE CUSTOMER SERVICE OBSESSED

OUR COMPANY VALUES RELATIONSHIPS, NOT JUST A REFERRAL.

WE STRIVE TO BUILD STRONG RELATIONSHIPS WITH YOU AND YOUR COMPANY.

ALIGNMENT ON CORE VALUES

1.

Every situation we encounter is urgent. We work with speed and efficiency to deliver the level of service our clients depend on—24 hours a day, 7 days a week.

FASTEST RESPONSE TIME

2.

Receive your referral payment as soon as a project is signed and started. Select from
ACH, digital payment (via Venmo), or gift card payment methods in the Referralz App. (Referral rewards are typically delivered within 7-10 business days.)

FASTEST REFERRAL PAYOUT

3.

Our project managers and other team members can be reached by phone, email, or chat via the Referralz App. Up-to-the-minute information keeps you informed on project status. No more second-guessing.

BEST
COMMUNICATION

4.

Our backup sales team is available to help you sell jobs to Restorerz. Use the contact info provided or get assistance via the in-app chat feature.

EXPERT SALES SUPPORT

5.

Once our project manager receives pertinent details from a customer service representative, they’ll reach out to your technician, contact the property owner, and respond or arrive onsite within 60 minutes to assess the damage, find a solution, and book the job.

WORLD-CLASS PROJECT MANAGERS

6.

Featuring our proprietary technology, the App informs you of every stage of the process, from ‘Referral Received’ to ‘Inspection Scheduled’ to ‘Inspection Completed’. You’ll also receive updates on job status and when referrals are paid.

THE REFERRALZ APP

“Restorerz did a great job mitigating devastating water damage from the kitchen sink. The pipe burst created a big mess. The workers were professional and offered kind services.  I want to recognize Zach, who helped process the claim with the insurance company. He went above and beyond to help secure the payment from the insurance company.”

- CLAIRE K.

“There was a leak in our ceiling and our plumber called Restorerz. They called back within an hour to schedule an expert to check the damage. Simon arrived on time and did an excellent job assessing the situation and setting up appropriate countermeasures.”

- DON D.

“Christopher Tiner with Restorerz was most personable and responsible. He is very knowledgeable and answered all of my questions. This company should be thankful to have such a great representative working with them.”

- CAROL G.

“This was my first experience with water damage repair, and Restorerz exceeded all expectations. From the initial visit, where they clearly explained the entire process, to the final settlement with my insurance company, their team was professional, efficient, and supportive throughout.”

- JILL F.

“Restorerz has done a super job restoring my bathroom after a sudden burst water leak. Very courteous and professional. They put down temp flooring from entry to downstairs bathroom. First contact was with Joel. I give him a 5 star review. Thanks, Joel! This company is the best. Recommend them highly.”

- BOLEK M.

“Restorerz has done a super job restoring my bathroom after a sudden burst water leak. Very courteous and professional. They put down temp flooring from entry to downstairs bathroom. First contact was with Joel. I give him a 5 star review. Thanks, Joel! This company is the best. Recommend them highly.”

- LARRY V.